Available for new projects & retainers

Email marketing.
Done properly.

Metal Jelly is a specialist consultancy for email marketing, marketing automation, and marketing operations. Senior expertise across B2B and B2C — from strategy to inbox placement.

Platforms we've worked with
Salesforce Marketing Cloud HubSpot Klaviyo Braze Mailchimp Iterable ActiveCampaign Pardot Dotdigital Marketo

We've seen your problem before.

Pick the scenario that sounds most like you.

Specialists in the full email stack.

Metal Jelly is a two-person consultancy with 15+ years of combined experience in email marketing, CRM, and marketing operations. We've worked across both sides of the industry — client-side at fintech, B2B SaaS and e-commerce companies, and on the platform side at ESPs.

That breadth matters. We understand how inboxes actually work, not just how platforms claim they do. We know how to build programmes that perform — and how to fix ones that don't.

We work directly with you. No account managers, no juniors. You get senior practitioners from day one, whether it's a one-off audit or a long-term retainer.

Based in the UK. Working with clients globally.

15+

Years of combined email & CRM experience

B2B
+
B2C

Depth on both sides of the market

ESP

Platform-side expertise from inside an ESP

2

Senior practitioners — always hands-on, never handed off

Areas of expertise

Email strategy Marketing automation Deliverability Lifecycle marketing ESP selection & migration Marketing ops CRM Lead nurture Data & segmentation A/B testing Reporting & attribution RevOps alignment

Services

End-to-end email and marketing operations expertise — from channel strategy and automation to infrastructure and inbox placement.

✉️

Email Strategy & Campaigns

We build programmes that drive results — from channel strategy and audience segmentation through to creative direction, copy, and rigorous A/B testing.

  • Email programme strategy & roadmaps
  • Lifecycle and triggered campaign design
  • Copywriting, creative direction & template production
  • Segmentation, personalisation & dynamic content
  • A/B and multivariate testing frameworks
  • Performance analysis and reporting
⚙️

Marketing Automation & Nurture

We design and build automated programmes that engage the right people at the right moment — lead nurture flows, onboarding sequences, re-engagement, and multi-touch journeys.

  • Lifecycle and nurture programme design
  • Lead scoring and qualification flows
  • Onboarding, activation & retention automation
  • Cross-channel journey orchestration
  • Platform build, configuration & optimisation
  • Workflow audits and performance reviews
📬

Deliverability

Inbox placement is infrastructure, not an afterthought. With platform-side experience from inside an ESP, we understand deliverability at a technical depth most consultants don't reach.

  • Deliverability audits & diagnosis
  • Sender reputation management
  • Authentication setup: SPF, DKIM, DMARC
  • IP and domain warmup strategy
  • List hygiene and suppression management
  • Blocklist recovery support
🔧

Marketing Operations & Tech Stack

The plumbing behind great marketing matters. We audit your stack, run ESP selection and RFP processes, manage migrations, and fix the data problems that quietly undermine your programmes.

  • ESP evaluation, RFP & selection
  • Platform migration planning & execution
  • Tech stack audits & recommendations
  • CRM and marketing platform integrations
  • Data management, cleaning & governance
  • RevOps alignment & attribution reporting

No fluff. Just results.

We fit around how you work — whether that's a defined project, an ongoing retainer, or a targeted piece of consultancy.

01

Understand

We start with a proper diagnostic — your current state, your goals, and the gaps between the two. No assumptions, no generic recommendations.

02

Plan & Build

We deliver a clear plan and get to work. You stay involved as much or as little as you want — we're flexible to your team's capacity and ways of working.

03

Measure & Improve

We track performance rigorously, iterate fast, and make sure you understand what's working and why. Knowledge transfer is part of how we work.

Sectors & platforms

We've worked across B2B and B2C, from early-stage startups to large enterprise programmes. Our platform experience spans most of the major ESPs — so we're not tied to any one tool, and we'll always recommend what's right for you.

Platforms & ESPs

Salesforce Marketing Cloud HubSpot Klaviyo Braze Iterable Marketo Pardot Mailchimp ActiveCampaign Dotdigital Salesforce CRM HubSpot CRM
🏦

Fintech & Finance

Complex requirements, demanding audiences, high-stakes lifecycle programmes.

💻

B2B SaaS & Tech

Trial-to-paid conversion, product-led growth, account-based nurture, RevOps.

🛍

E-commerce & Retail

Revenue automation: cart recovery, post-purchase, browse abandonment, retention.

📱

Consumer & B2C

High-volume sending, deliverability at scale, engagement-led segmentation.

Get a free email programme audit.

Not sure where to start? We'll review your current email programme and come back with a clear, honest assessment of what's working, what isn't, and where the biggest opportunities are.

  • Deliverability & inbox placement check
  • Programme structure & lifecycle coverage review
  • Platform and data setup assessment
  • Prioritised list of quick wins and bigger opportunities
  • No pitch, no fluff — just useful feedback

Request your free audit →
📊 Free audit

Takes about 30 minutes of your time. Turnaround within one week.

From the Metal Jelly blog

Get insights by email →
📬
Deliverability Coming soon

Why your emails are landing in spam — and what to actually do about it

The real reasons inbox placement fails, explained without the jargon. SPF, DKIM, DMARC, and sender reputation demystified.

Read article
⚙️
Automation Coming soon

The 5 lifecycle flows every B2B SaaS company should have (but most don't)

Most B2B email programmes are missing the flows that would actually move pipeline. Here's what to build first.

Read article
🔧
Marketing Ops Coming soon

How to evaluate and choose an ESP: a no-nonsense guide for 2026

The questions to ask, the traps to avoid, and what the vendors won't tell you until you're already signed.

Read article

Let's talk email.

Got a project in mind, a programme that's underperforming, or just want to explore what's possible? Tell us what's going on — we'll give you an honest view of how we can help.

We typically respond within one business day. For urgent deliverability issues, email is quickest.